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????You need to bring customers inside your business to create information partnerships….relationships become the differentiator, more than products or services. ????你需要把客戶帶進(jìn)業(yè)務(wù)中來(lái),從而創(chuàng)立起一種信息伙伴關(guān)系……關(guān)系變成了差異化的最大要素,,在這一點(diǎn)上比產(chǎn)品和服務(wù)本身更重要,。 ????——邁克爾?戴爾(Michael Dell,戴爾公司創(chuàng)始人) ????One man can be a crucial ingredient on a team, but one man cannot make a team. ????一個(gè)人可以是一個(gè)團(tuán)體的關(guān)鍵要素,但一個(gè)人永遠(yuǎn)不能成為一個(gè)團(tuán)隊(duì),。 ????——賈巴爾(Abdul-Jabbar,美國(guó)前籃球明星) ????For us the core of management is the art of mobilizing and putting together the intellectual resources of all employees in the firm. ????對(duì)于我們來(lái)說(shuō),,管理的核心是調(diào)動(dòng)和集中公司所有員工智力資源的藝術(shù)。 ????——松下辛之助(Konosuke Matshushita,松下公司創(chuàng)始人) ????The goal of a big business person should be to create a new organization that operates like a smaller business, yet retains the resource advantages of big business. ????大企業(yè)管理者的目標(biāo)應(yīng)該是創(chuàng)建這樣一種新型組織,,它能夠像小企業(yè)那樣的運(yùn)營(yíng),,但又保留大企業(yè)的資源優(yōu)勢(shì)。 ????——約翰?科特(John Kotter, 美國(guó)管理學(xué)者) ????The professional service firm-with its obsession on clients and products-must be the new organizational model. ????職業(yè)服務(wù)企業(yè)——癡迷于客戶和產(chǎn)品的企業(yè)——注定要成為新型的組織范本,。 ????——湯姆?彼得斯(Tom Peters, 美國(guó)管理學(xué)作家) ????I want all our people to believe they are working for the best agency in the world. A sense of pride works wonders. ????我想讓我們所有的員工相信,,他們是世界上最好的廣告公司里工作。自豪感能產(chǎn)生奇跡,。 ????——大衛(wèi)?奧格威(David Ogilvy, 廣告業(yè)之父) ????The key managerial processes are enormously complex and mysterious, drawing on the vaguest of information and using the least articulated of mental processes. ????管理的關(guān)鍵過(guò)程極為復(fù)雜和神秘,,是憑借最含糊的信息并用最難以言狀的心智的過(guò)程。 ????——亨利? 明茨伯格(Henry Mintzberg, 管理學(xué)者) 相關(guān)稿件
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