近期,,隨著美國(guó)各地的確診病例數(shù)量激增,,疫情進(jìn)一步惡化,沃爾瑪公司也將要求全美范圍內(nèi)的顧客在其門店都要佩戴口罩,,防止病毒傳播,。這項(xiàng)新規(guī)的出臺(tái),也意味著沃爾瑪和拒絕戴口罩的顧客之間,,可能產(chǎn)生潛在的沖突,。
沃爾瑪美國(guó)的首席運(yùn)營(yíng)官達(dá)科納?史密斯(Dacona Smith)在周三的一篇博文中表示,這項(xiàng)措施將從7月20日開始生效,。沃爾瑪將在其零售門店的入口處安排員工作為“健康大使”,,以“提醒那些沒有按照新要求佩戴口罩的人”。為保證實(shí)施,,商店將只設(shè)立一個(gè)入口,。
史密斯在聲明中說:“我們當(dāng)然不是第一家要求顧客戴口罩的公司,但我們知道,,戴口罩是一項(xiàng)再簡(jiǎn)單不過的措施,,每個(gè)人都可以做到,卻能讓人們?cè)谖覀兊拈T店購物時(shí),,確保自己和他人的安全,。”該要求也適用于沃爾瑪旗下的山姆會(huì)員店,。
此前,,好市多(Costco Wholesale Corp.),星巴克(Starbucks Corp.)和百思買(Best Buy Co.)等多家公司已經(jīng)采取類似行動(dòng),,要求其顧客佩戴口罩,,沃爾瑪也緊隨其后:不僅要求其員工佩戴口罩,還通過指示牌標(biāo)語鼓勵(lì)顧客也要如此,。
美國(guó)絕大多數(shù)大型零售商超和連鎖藥店都位于聯(lián)邦或地方政府規(guī)定的“必須戴口罩的地方”,,沃爾瑪也有大約三分之二的門店位于這些區(qū)域。但是,,很少有商家嚴(yán)格遵守這項(xiàng)“要求顧客必須佩戴口罩”的全國(guó)性政策,,也許是他們害怕執(zhí)行時(shí)會(huì)涉及一些棘手的政治問題:有時(shí),零售商家和拒絕戴口罩的顧客之間會(huì)發(fā)生暴力沖突,,嚴(yán)重的甚至?xí)斐扇藛T傷亡,。
但是,隨著疫情的惡化,,一些州的新增病例數(shù)創(chuàng)下新高,,一些企業(yè)高管也改變了主意,。沃爾瑪首席執(zhí)行官道格?麥克米倫(Doug McMillon)周一接受彭博社的采訪時(shí)表示,他將要求全美的沃爾瑪顧客都要佩戴口罩進(jìn)入門店,。
“不同意見”
盡管如此,,讓“每個(gè)顧客都戴口罩”的要求說起來容易,想真正落實(shí)起來卻難上加難,。
電子產(chǎn)品零售商百思買(Best Buy)在沃爾瑪之前就要求消費(fèi)者“必須佩戴口罩進(jìn)入門店”,,但他們也在周二表示,兒童和“出于某些特殊的健康原因”而無法佩戴口罩的人仍然可以不戴口罩進(jìn)入,。這種對(duì)“健康原因”的讓步引發(fā)了佩戴口罩的硬性規(guī)定中最棘手的問題之一:出于其他種種原因不愿戴口罩的顧客,,都可以聲稱自己有“健康問題”,而商店的員工考慮到顧客的隱私,,也無法要求他們提供具體的證明,。
沃爾瑪?shù)氖紫\(yùn)營(yíng)官史密斯在公告中說:“我們知道不可能每個(gè)人都戴口罩……有些人對(duì)此有不同意見。我們的員工也將接受相關(guān)培訓(xùn)來應(yīng)對(duì)這些特殊情況,,盡可能減少和消費(fèi)者之間可能產(chǎn)生的摩擦,,也盡量和每個(gè)人協(xié)商,并爭(zhēng)取用最簡(jiǎn)單的方式達(dá)到雙方都滿意的結(jié)果,?!?
還有工人權(quán)益的倡導(dǎo)者們表示,這個(gè)過程對(duì)員工而言也絕非易事,。國(guó)際食品商業(yè)工人聯(lián)盟(United Food and Commercial Workers International Union)于6月25日表示,,在其代表的一百多萬超市員工和食品加工廠工人中,已有82名商店員工死于新冠肺炎,,11,507人受到不同程度的影響,,而這通常是由于他們需要長(zhǎng)期暴露在與該病毒接觸的環(huán)境中。
聯(lián)盟主席馬克?佩羅內(nèi)(Marc Perrone)在最近的一次電話采訪中說:“疫情對(duì)很多人來說有著切身的的影響,,商超,、工廠等一線工人感染的風(fēng)險(xiǎn)正在增加?!痹谕ㄔ捴?,還有一名來自克羅格公司旗下超市的員工說,在顧客沖她大吼“我一點(diǎn)兒都不在乎你的健康”之后,,她就不再要求顧客戴口罩了。(財(cái)富中文網(wǎng))
譯者:陳聰聰
近期,,隨著美國(guó)各地的確診病例數(shù)量激增,,疫情進(jìn)一步惡化,沃爾瑪公司也將要求全美范圍內(nèi)的顧客在其門店都要佩戴口罩,,防止病毒傳播,。這項(xiàng)新規(guī)的出臺(tái),,也意味著沃爾瑪和拒絕戴口罩的顧客之間,可能產(chǎn)生潛在的沖突,。
沃爾瑪美國(guó)的首席運(yùn)營(yíng)官達(dá)科納?史密斯(Dacona Smith)在周三的一篇博文中表示,,這項(xiàng)措施將從7月20日開始生效。沃爾瑪將在其零售門店的入口處安排員工作為“健康大使”,,以“提醒那些沒有按照新要求佩戴口罩的人”,。為保證實(shí)施,商店將只設(shè)立一個(gè)入口,。
史密斯在聲明中說:“我們當(dāng)然不是第一家要求顧客戴口罩的公司,,但我們知道,戴口罩是一項(xiàng)再簡(jiǎn)單不過的措施,,每個(gè)人都可以做到,,卻能讓人們?cè)谖覀兊拈T店購物時(shí),確保自己和他人的安全,?!痹撘笠策m用于沃爾瑪旗下的山姆會(huì)員店。
此前,,好市多(Costco Wholesale Corp.),,星巴克(Starbucks Corp.)和百思買(Best Buy Co.)等多家公司已經(jīng)采取類似行動(dòng),要求其顧客佩戴口罩,,沃爾瑪也緊隨其后:不僅要求其員工佩戴口罩,,還通過指示牌標(biāo)語鼓勵(lì)顧客也要如此。
美國(guó)絕大多數(shù)大型零售商超和連鎖藥店都位于聯(lián)邦或地方政府規(guī)定的“必須戴口罩的地方”,,沃爾瑪也有大約三分之二的門店位于這些區(qū)域,。但是,很少有商家嚴(yán)格遵守這項(xiàng)“要求顧客必須佩戴口罩”的全國(guó)性政策,,也許是他們害怕執(zhí)行時(shí)會(huì)涉及一些棘手的政治問題:有時(shí),,零售商家和拒絕戴口罩的顧客之間會(huì)發(fā)生暴力沖突,嚴(yán)重的甚至?xí)斐扇藛T傷亡,。
但是,,隨著疫情的惡化,一些州的新增病例數(shù)創(chuàng)下新高,,一些企業(yè)高管也改變了主意,。沃爾瑪首席執(zhí)行官道格?麥克米倫(Doug McMillon)周一接受彭博社的采訪時(shí)表示,他將要求全美的沃爾瑪顧客都要佩戴口罩進(jìn)入門店,。
“不同意見”
盡管如此,,讓“每個(gè)顧客都戴口罩”的要求說起來容易,想真正落實(shí)起來卻難上加難。
電子產(chǎn)品零售商百思買(Best Buy)在沃爾瑪之前就要求消費(fèi)者“必須佩戴口罩進(jìn)入門店”,,但他們也在周二表示,,兒童和“出于某些特殊的健康原因”而無法佩戴口罩的人仍然可以不戴口罩進(jìn)入。這種對(duì)“健康原因”的讓步引發(fā)了佩戴口罩的硬性規(guī)定中最棘手的問題之一:出于其他種種原因不愿戴口罩的顧客,,都可以聲稱自己有“健康問題”,,而商店的員工考慮到顧客的隱私,也無法要求他們提供具體的證明,。
沃爾瑪?shù)氖紫\(yùn)營(yíng)官史密斯在公告中說:“我們知道不可能每個(gè)人都戴口罩……有些人對(duì)此有不同意見,。我們的員工也將接受相關(guān)培訓(xùn)來應(yīng)對(duì)這些特殊情況,盡可能減少和消費(fèi)者之間可能產(chǎn)生的摩擦,,也盡量和每個(gè)人協(xié)商,,并爭(zhēng)取用最簡(jiǎn)單的方式達(dá)到雙方都滿意的結(jié)果?!?
還有工人權(quán)益的倡導(dǎo)者們表示,,這個(gè)過程對(duì)員工而言也絕非易事。國(guó)際食品商業(yè)工人聯(lián)盟(United Food and Commercial Workers International Union)于6月25日表示,,在其代表的一百多萬超市員工和食品加工廠工人中,,已有82名商店員工死于新冠肺炎,11,507人受到不同程度的影響,,而這通常是由于他們需要長(zhǎng)期暴露在與該病毒接觸的環(huán)境中,。
聯(lián)盟主席馬克?佩羅內(nèi)(Marc Perrone)在最近的一次電話采訪中說:“疫情對(duì)很多人來說有著切身的的影響,商超,、工廠等一線工人感染的風(fēng)險(xiǎn)正在增加,。”在通話中,,還有一名來自克羅格公司旗下超市的員工說,,在顧客沖她大吼“我一點(diǎn)兒都不在乎你的健康”之后,她就不再要求顧客戴口罩了,。(財(cái)富中文網(wǎng))
譯者:陳聰聰
Walmart Inc. will require customers to wear masks in all of its U.S. stores to protect against the coronavirus, an admission that the nation’s pandemic has reached new heights and setting up potential confrontations with customers who refuse to don them.
The measure will go into effect starting July 20, U.S. Chief Operating Officer Dacona Smith said in a blog post Wednesday. The retailer will place employees, dubbed “Health Ambassadors,” near the entrance to “remind those without a mask of the new requirements,” it said. Stores will have a single entrance.
“While we’re certainly not the first business to require face coverings, we know this is a simple step everyone can take for their safety and the safety of others in our facilities,” Smith said in the announcement. The requirement also applies to Sam’s Club, Walmart’s membership-based warehouse retail division.
Walmart’s decision follows similar moves by Costco Wholesale Corp., Starbucks Corp. and Best Buy Co. Walmart already demands that its workers wear masks and shoppers had been encouraged to do so with signage.
Most major retailers and drugstore chains require masks in places where state or local governments say they are mandatory, and about two-thirds of Walmart’s stores are located in areas with some mask mandate. But few have made it a nationwide policy, perhaps fearful of wading into what’s become a bitter political issue that has led to violent, even fatal, confrontations between retail workers and customers who refuse to cover their face.
As the pandemic worsens, though, and the number of new cases hits fresh highs in several states, some executives have changed their thinking. In an interview with Bloomberg Television Monday, Walmart Chief Executive Officer Doug McMillon said requiring masks nationwide was on his mind.
‘Differing Opinions’
Still, getting every customer to wear a mask is much easier said than done.
Best Buy, the consumer electronics retailer, said Tuesday that small children and those unable to wear a mask “for health reasons” can still enter without one. The concession to those with health concerns raises one of the thornier problems with mask mandates: customers who simply don’t want to wear one for whatever reason can just claim to have a health problem, and store employees are unable to demand proof of their specific condition due to privacy concerns.
“We know it may not be possible for everyone to wear a face covering,” Walmart’s Smith said in the announcement. “We know some people have differing opinions on this topic. Our associates will be trained on those exceptions to help reduce friction for the shopper and make the process as easy as possible for everyone.”
Worker advocates say the process is anything but easy. The United Food and Commercial Workers International Union, which represents more than a million employees in supermarkets and food-processing plants, said June 25 that 82 grocery workers it represents have died from Covid-19, the disease caused by the virus, and 11,507 workers have been impacted in some way, usually by being exposed to the virus.
“This pandemic is real, and the risks to frontline workers are growing,” UFCW International President Marc Perrone said in a recent call with reporters. On the call, a worker at a Kroger Co. supermarket said she stopped asking customers to wear masks after a shopper said, “I don’t give a damn about your health.”