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走好職場(chǎng)每一步 這些問(wèn)題很重要

Anne fisher
2017-06-27

去年哈佛大學(xué)教育學(xué)院院長(zhǎng)的畢業(yè)典禮在網(wǎng)上被瘋狂轉(zhuǎn)發(fā),因?yàn)樗?jiǎn)明扼要地談到五大問(wèn)題,,不僅對(duì)工作,,對(duì)個(gè)人生活的方方面面都至關(guān)重要。

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回想一下上次你聽(tīng)過(guò)的畢業(yè)典禮演講。就算記不清內(nèi)容,,估計(jì)也就是勇往直前不怕萬(wàn)難之類的老話,。用意當(dāng)然是好的,但說(shuō)白了,越聽(tīng)越想打瞌睡,。

那么,,去年哈佛大學(xué)教育學(xué)院院長(zhǎng)詹姆斯.E.萊恩的畢業(yè)典禮講話是為何能成為一股清流(僅僅在Facebook上就廣為轉(zhuǎn)發(fā),瀏覽量超過(guò)800萬(wàn)),?因?yàn)樗?jiǎn)明扼要地談到五大問(wèn)題,,不僅對(duì)工作,對(duì)個(gè)人生活的方方面面都至關(guān)重要,。

萊恩的新著《人生思考題:哈佛教育學(xué)院院長(zhǎng)提出的5+1個(gè)人生重要問(wèn)題》(Wait, What? And Life’s Other Essential Questions)正是基于那次演講而作,。書(shū)的篇幅不長(zhǎng),坐飛機(jī)從紐約飛到匹茲堡的時(shí)間就能讀完,,其中包含的真知灼見(jiàn)卻發(fā)人深?。ǘ胰の稒M生),讀者可從中了解五大關(guān)鍵問(wèn)題如何影響每個(gè)人的生活和事業(yè),。

Monster最近與萊恩聊到如何適時(shí)提出這些問(wèn)題,,幫助在事業(yè)上做出明智決定,避免決策失誤,。

排在第一位的問(wèn)題“等等,,你說(shuō)什么?”看來(lái)和求職息息相關(guān),,不是嗎,?

當(dāng)然,因?yàn)橐?qǐng)對(duì)方解釋工作內(nèi)容,,增進(jìn)互相了解,,便可以用這句話開(kāi)頭。求職者,,尤其是年輕人都希望表現(xiàn)得自信,,所以不敢多問(wèn)應(yīng)聘的工作實(shí)際性質(zhì),結(jié)果一上手才發(fā)現(xiàn)各種意料之外,。

求職者不應(yīng)該畏首畏尾,請(qǐng)直截了當(dāng)?shù)靥岢鲆幌盗袉?wèn)題,,比如你會(huì)有大的自主權(quán),,上下級(jí)匯報(bào)關(guān)系,用人單位希望你工作多少時(shí)間,,以及具體的工作內(nèi)容等等,。

求職者很容易想當(dāng)然地以為自己勝任某份工作,實(shí)際上卻不適合,,發(fā)揮不了自己才能,。這種情況一定是出了問(wèn)題。

“我想知道……,?”對(duì)求職有什么影響,?

求職者的搜索范圍常常太過(guò)狹窄,,沒(méi)法全面地認(rèn)識(shí)自己的技能和才華。所以,,為了充分挖掘潛力,,求職時(shí)不妨多問(wèn)問(wèn)自己“我有沒(méi)有可能做這種工作”。

很重要的一點(diǎn)是經(jīng)常問(wèn),。有了一定資歷后,,職場(chǎng)中人的好奇心會(huì)變少,更愿意維持現(xiàn)狀,。我剛擔(dān)任教育學(xué)院院長(zhǎng)時(shí)完全沒(méi)有相關(guān)工作背景(此前在弗吉尼亞大學(xué)法學(xué)院任教15年),,于是我經(jīng)常問(wèn)“我想知道……”,問(wèn)得實(shí)在太多,,我相信當(dāng)時(shí)應(yīng)該讓很多人厭煩,。但在大部分企業(yè)里,這個(gè)問(wèn)題還是問(wèn)得太少,。

從您的書(shū)來(lái)看,, “至少,我們是不是能夠……,?”好像是您最看重的問(wèn)題,。為什么?

我確實(shí)最愛(ài)問(wèn)這個(gè)問(wèn)題,,不管是在工作場(chǎng)合還是在家,。無(wú)論什么新項(xiàng)目,你都無(wú)法預(yù)見(jiàn)到最后的結(jié)果,。但如果要等到完美無(wú)缺的方案再行動(dòng),,項(xiàng)目可能會(huì)一直停滯,連啟動(dòng)的機(jī)會(huì)都不一定有,。因此,,多問(wèn)問(wèn)“至少,我們是不是能夠……,?”起碼能立刻開(kāi)始,。

解決紛爭(zhēng)時(shí),“至少,,我們是不是能夠……,?”也是個(gè)好問(wèn)題。通過(guò)問(wèn)“至少,,我們是不是能同意……,?”,可以找出各方共同的立場(chǎng)。這是擱置爭(zhēng)議重新行動(dòng)起來(lái)的好辦法,。

為什么“我能幫什么忙,?”這個(gè)問(wèn)題在職場(chǎng)很重要?

首先,,這是真誠(chéng)主動(dòng)地提出幫助,。大多數(shù)人會(huì)說(shuō)“有幫得上忙的地方就叫我”,簡(jiǎn)直就是在暗示對(duì)方別來(lái)麻煩自己,。其次,,這是問(wèn)具體什么地方可以幫忙,鼓勵(lì)對(duì)方想清楚哪里需要幫助,。有時(shí)人們只是需要發(fā)泄,,這時(shí)認(rèn)真傾聽(tīng)也是一種幫助。

讓我們從職業(yè)發(fā)展的角度談?wù)劇罢嬲匾氖鞘裁??”這個(gè)問(wèn)題,。能有什么幫助?

這個(gè)問(wèn)題對(duì)求職特別有幫助,,因?yàn)榭梢岳砬逯攸c(diǎn),。你想在哪里生活?你能忍受通勤花多長(zhǎng)時(shí)間,?你想靠這份工作掙多少錢,,或者需要掙多少?在事業(yè)與生活平衡對(duì)你有多重要,?

誠(chéng)實(shí)面對(duì)自己,,如果工作相關(guān)條件跟你的真心答案并不不符合,就鼓起勇氣拒絕,。很多人之所以工作不開(kāi)心,,正是因?yàn)槿肼氁郧皼](méi)認(rèn)真考慮哪些對(duì)自己最重要。

這個(gè)問(wèn)題也適用于工作中一些場(chǎng)景,,比如開(kāi)會(huì),。如果在開(kāi)會(huì)前你已經(jīng)想清楚真正重要的是什么,如何實(shí)現(xiàn),,開(kāi)會(huì)的效果會(huì)好得多,。一旦想清楚,或許你會(huì)發(fā)現(xiàn)有些問(wèn)題根本不需要開(kāi)會(huì)解決,。(財(cái)富中文網(wǎng))

譯者:Pessy

審稿:夏林

Think back to the last graduation speech you heard. Even if you can’t remember it, it’s probably safe to assume it was a pretty cliché potpourri of go-forth-and-conquer platitudes, well meant but, let’s be honest, snooze-inducing.

So how does a commencement address like the one given last year by James E. Ryan, dean of the Harvard Graduate School of Education, stand out (and go viral with more than 8 million views on Facebook alone)? By keeping it simple, succinctly covering five questions he believes are vital, not only at work, but also everywhere else in life.

Based on that speech, Ryan’s new book, Wait, What? And Life’s Other Essential Questions, takes only about as long to read as, say, a flight from New York to Pittsburgh. But it’s packed with thought-provoking (and often funny) insights about the power those five questions can have in shaping lives and careers.

Monster recently spoke with Ryan about how asking the right questions can help anyone make great career decisions and avoid bad ones.

The first question on your list, “Wait, what?”, seems especially relevant to a job search. Is it?

Definitely because it’s the first step to clarification and understanding. People looking for a job, especially young people, want to seem confident, so they don’t ask for enough details about what a job will actually be like—and then, once they start [the job], they’re surprised.

Don’t hesitate to ask about things like how much independence you’ll have, the reporting relationships, the hours you’ll be expected to put in, and exactly what you’ll be doing.

It’s so easy to make assumptions that put you in a job that’s wrong for you, where you aren’t at your best, and that’s always a mistake.

How does asking, “I wonder if…?” affect a job hunt?

Often, the scope of someone’s job search is too narrow because it doesn’t take into account all of the skills and talents people bring with them. So looking at lots of different possibilities and asking yourself, “I wonder if I could do that,” can be really useful.

It’s also important to keep asking. People in midcareer tend to be less curious and more inclined to stick with the status quo. Coming into this job as dean of graduate school [after 15 years of teaching at the University of Virginia School of Law], I was a total outsider, and I asked, “I wonder if…” so often that I’m sure I annoyed lots of people. But in most organizations, the question isn’t asked enough.

Your book makes “Couldn’t we at least…?” seem like perhaps your favorite question. Why is that?

It is! I ask it all the time—at work and at home. With any new project, you usually can’t see how it will turn out in the end. But if you wait until you have the perfect plan, something new can stall out before it’s even begun. So “Couldn’t we at least…?” is how you begin to make progress.

“Couldn’t we at least…?” is also a great question for getting past conflicts. It’s a way to find common ground, as in, “Couldn’t we at least agree…?” It’s a good way to get unstuck.

Why is “How can I help?” important at work?

First, it’s a sincere offer. Most people say, “Let me know if I can help,” which comes across almost as a signal not to ask! Second, it’s asking for specifics, which obliges the other person to focus on what they actually need. Sometimes, someone just needs to vent, which can be helpful in its own way.

Let’s talk about “What truly matters?” from a career standpoint. How does this question help?

It’s particularly useful in a job search because it’s about your priorities. Where do you want to live? How long of a commute can you tolerate? How much money do you really want to make, or need to make? How much does work-life balance matter to you?

Be honest with yourself, and have the courage not to accept a job offer that doesn’t correspond with your honest answers. The reason so many people are unhappy in their work is that they didn’t look hard enough at what really matters to them before they took their current jobs.

This question also helps in work situations, like meetings. If you go into a meeting thinking about what is really important and how to accomplish that, you’ll get a lot more out of it. Or you may realize you don’t need to have the meeting at all.

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