想當(dāng)個(gè)好老板,？做好這五點(diǎn)就行
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????親愛(ài)的安妮：坦白講,，我之所以向您求助，是因?yàn)槲以诰W(wǎng)上尋找問(wèn)題的答案,，卻被五花八門(mén)的回答搞暈了,。事情是這樣的：我在五月底剛剛從大學(xué)畢業(yè)，在此之前從來(lái)沒(méi)有從事過(guò)“真正的”工作（只做過(guò)實(shí)習(xí)生）,。但現(xiàn)在我所在的一家小公司,，卻突然讓我負(fù)責(zé)一支八個(gè)人的團(tuán)隊(duì)。 ????在技術(shù)方面,，我一點(diǎn)也不擔(dān)心——這家公司之所以聘用我,，是因?yàn)槲以诖笏牡囊豁?xiàng)發(fā)明，并且獲得了專(zhuān)利,，現(xiàn)在公司正在將這項(xiàng)專(zhuān)利開(kāi)發(fā)成新的產(chǎn)品,，但管理職責(zé)卻讓我徹夜難眠。我從來(lái)沒(méi)有接受過(guò)相關(guān)培訓(xùn),，不知道如何給人當(dāng)老板,，我覺(jué)得人們一眼就能看出來(lái)我是虛張聲勢(shì)。您有什么好建議嗎,？——A.H. ????親愛(ài)的A.H.：毫不出奇網(wǎng)絡(luò)搜索結(jié)果讓你不堪重負(fù),。你可能已經(jīng)知道了，在谷歌搜索“管理”,，能找到749,000,0000條結(jié)果。而那些大部分都不是你所需要的,。隨著你在職場(chǎng)不斷前進(jìn),，你將會(huì)發(fā)現(xiàn)管理者們?cè)诠ぷ髦凶屓擞憛挼男袨橛泻芏唷６?，諾埃爾?尼爾森表示,，你目前最需要做的,，就只有五件事。 ????尼爾森是一名臨床心理學(xué)家,，她為電子書(shū)《如何讓壞上司為你所用》（Got a Bad Boss? Work That Boss to Get What You Want at Work）進(jìn)行了一些研究,，然后給出了建議行為清單。尼爾森表示,，在某種程度上,，要成為一名好的上司，其實(shí)就是“觀察糟糕的上司都做了什么,，然后反其道而行,。”她給出的開(kāi)創(chuàng)強(qiáng)力開(kāi)局的五條基本法則如下： ????提供幫助,，并且在需要的時(shí)候接受幫助,。尼爾森說(shuō)：“糟糕的上司永遠(yuǎn)不會(huì)幫助他人，也不會(huì)尋求幫助,。他總是太缺乏安全感,。他不希望讓別人認(rèn)為自己不知道所有問(wèn)題的答案，或者他擔(dān)心,，如果自己幫助他人取得成功,，對(duì)方會(huì)把所有功勞 ????她說(shuō)，你自己當(dāng)然要竭盡所能,，但“如果有某件事情需要援手,，要毫不猶豫地尋求幫助。此外,，要樂(lè)于助人,，不要有任何附加條件，也不要讓對(duì)方感覺(jué)受恩于你,。幫助他人會(huì)為你贏得尊敬,，進(jìn)而幫助你更上一層樓?！?/p> ????做出負(fù)面反饋時(shí)要在私下里進(jìn)行,。尼爾森發(fā)現(xiàn)：“糟糕的上司總是喜歡當(dāng)眾對(duì)某人大聲吼叫。她或許認(rèn)為這是在展示自己的權(quán)威,，但事實(shí)上,，公開(kāi)批評(píng)下屬是無(wú)能的表現(xiàn)?！眴T工評(píng)估,，尤其是對(duì)不太優(yōu)秀的員工進(jìn)行的評(píng)估， 不應(yīng)該“在眾目睽睽下進(jìn)行,?！?/p> ????將批評(píng)當(dāng)作學(xué)習(xí)的機(jī)會(huì),。由于糟糕的老板缺乏安全感，因此,，他們不愿意聽(tīng)從別人的建議,，從而更明智、更迅速或以更低成本完成工作,。但這種“要么聽(tīng)我的,，要么滾蛋”的態(tài)度，通常會(huì)阻礙下屬提出問(wèn)題和反饋其遇到的困難,，等到局面無(wú)法控制時(shí)已經(jīng)為時(shí)已晚,。那時(shí)，你會(huì)焦頭爛額,，疲于應(yīng)付,。 ????要避免發(fā)生這種情況。尼爾森表示：“不論你認(rèn)為事情進(jìn)行得多么順利,，肯定會(huì)有人告訴你事實(shí)并非如此,。要認(rèn)真聽(tīng)取他人的反饋，盡可能收集有用的信息,，然后集中精力將工作做得更好,。” |
????Dear Annie:I’m turning to you and your readers because, frankly, I’ve been all over the Internet researching my question and now I’m totally overwhelmed. The thing is, I just graduated from college at the end of May and I’ve never even had a “real” job before (just internships). But I’m now working for a small company where they immediately put me in charge of a team of eight people. ????The technical side of it doesn’t worry me at all—I was hired because of something I invented and patented during my senior year, which we’re now developing into a new product line—but the management part is keeping me awake nights. I’ve had no training at all in how to be a boss, and I think people can tell I’m just sort of faking it. Do you have any suggestions? — Amateur Hour ????Dear A.H.:It’s no wonder the Internet has left you overwhelmed. Google “management” and, as you probably already know, you get 749,000,000 hits. Happily, that’s way more than you need. As you get further along in your career, you’ll no doubt discover the many and varied ways that managers can be terrible at their jobs but, for now, says Noelle Nelson, you really only need to do five things. ????Nelson, a clinical psychologist, bases her list on the research she did for her e-book, Got a Bad Boss? Work That Boss to Get What You Want at Work. To some extent, it’s a matter of “l(fā)ooking at what really bad bosses do, and then doing the opposite,” Nelson says. Her five basic ways to get off to a strong start: ????Offer to help, and accept help when you need it.“A bad boss will never help others, or ask for help. He’s too insecure,” Nelson notes. “He doesn’t want to appear as if he doesn’t have all the answers or he fears that, if he helps someone to succeed, that person will get all the credit.” ????Do your best on your own, of course, but “when you need a hand with something, don’t hesitate to ask,” she says. “At the same time, help others willingly and graciously, with no strings attached and without making people feel indebted to you as a result. This will earn you the respect you’ll need on your way up.” ????If you have to give negative feedback, do it inprivate.“A bad boss has no problem with yelling at someone in front of everyone,” Nelson observes. “She may think she’s showing her authority, but in fact, criticizing people publicly is a sign of an incompetent manager.” Employee evaluations, especially less-than-stellar ones, are “not a spectator sport.” ????Take criticism as an opportunity to learn.Because bad bosses are insecure, they aren’t open to suggestions about how to do things smarter, faster, or cheaper. But a “my way or the highway” attitude will usually discourage people from telling you about problems and setbacks, until it’s too late to fix them and you’re up to your elbows in alligators. ????Avoid that. “There will be times, no matter how well you think things are going, that someone will tell you they’re not,” notes Nelson. “Listen up, glean as much useful information as you can, and then put your entire focus on doing better.” |
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