新年告別職場(chǎng)“千手觀音”
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????親愛(ài)的安妮： ????自從兩三年前，我所在的部門(mén)因裁員而縮水后,，我在公司內(nèi)部就贏得了“千手觀音”的雅號(hào),，常常同時(shí)處理五六個(gè)項(xiàng)目，像超人一樣飛天遁地,。這樣的工作方式不僅令人筋疲力盡,，而且削弱了我的工作能力。每件事耗費(fèi)的時(shí)間都比我集中火力,、逐個(gè)擊破時(shí)要長(zhǎng)出很多,。 ????因此，我決定在新的一年里戒除這種習(xí)慣,，至少要減少這種情況的發(fā)生,。問(wèn)題在于我的老板，他不停地派給我更多工作,，用他的話說(shuō),，就是讓我“左右開(kāi)弓”，而其實(shí)我已經(jīng)比木料場(chǎng)的啄木鳥(niǎo)還要忙了,。您或者您的讀者能否給點(diǎn)建議,，幫我說(shuō)服他，一次只處理一件事情對(duì)我們都會(huì)更好嗎,？ ????——疲憊不堪的人 ????親愛(ài)的疲憊不堪的人： ????大量學(xué)術(shù)研究已經(jīng)無(wú)可置疑地證明,，每次將注意力轉(zhuǎn)向別處時(shí)，人的大腦都需要時(shí)間來(lái)重新調(diào)整集中,。例如,，2009年斯坦福大學(xué)（Stanford）的一個(gè)著名實(shí)驗(yàn)發(fā)現(xiàn),，一心多用的人“更容易受到無(wú)關(guān)環(huán)境刺激的干擾”,，也就是說(shuō),，更容易分心，處理手頭事務(wù)的效率更低,。 ????因此,，你覺(jué)得同時(shí)做幾件事情令自己效率低下，這種感覺(jué)沒(méi)錯(cuò),。但是,，如果學(xué)術(shù)研究對(duì)你的老板不起作用，那么實(shí)現(xiàn)咨詢公司（Realization）的首席執(zhí)行官桑杰夫?古普塔建議用一個(gè)快速的小游戲的來(lái)證明這一點(diǎn),。 ????具體的做法如下：準(zhǔn)備一只秒表,，或者任何有秒針的手表也行。按下秒表,，看看你（或老板）寫(xiě)下“multitask 123456”（英文單詞multitask及阿拉伯?dāng)?shù)字123456——譯注）需要多長(zhǎng)時(shí)間,。然后，再按秒表,，看看交替寫(xiě)下“m1u2l3t4i5t6a7s8k9”需要多少時(shí)間,。 ????游戲很簡(jiǎn)單吧？我寫(xiě)下“multitask 123456789”用了9.5秒,；而將文字和數(shù)字之間輪換著寫(xiě),，花了我24秒，是前者兩倍多的時(shí)間,。 ????好吧,，或許只是我自己同時(shí)處理多任務(wù)的能力很差，但是,，古普塔表示,，即便是多任務(wù)處理能手（例如你，也許）,，在這個(gè)游戲的兩個(gè)結(jié)果上,，也會(huì)出現(xiàn)很大的不同?！敖Y(jié)果可能與人們的直覺(jué)相反,，但是如果讓兩名員工完成同一個(gè)任務(wù)，其中集中注意力處理這個(gè)任務(wù)的員工,，總是會(huì)比同時(shí)處理多個(gè)任務(wù)的員工完成得更快,，錯(cuò)誤更少，”古普塔說(shuō),。 ????“許多人在簡(jiǎn)歷和求職面試中夸耀自己的多任務(wù)處理能力,，”他補(bǔ)充說(shuō)道,。“但是實(shí)際上,，它無(wú)異于告訴人們,，‘我做事情沒(méi)有別人快，沒(méi)有別人好,?！?/p> |
????Dear Annie: Since my department was shrunk by layoffs a couple of years ago, I have gotten an in-house reputation as a champion multitasker, able to handle half a dozen projects at one time (and leap tall buildings in a single bound). Working this way is not only exhausting, but I think it makes me less competent. Everything takes much longer than it would if I could just focus on one task at a time. ????So I made a New Year's resolution to cut it out, or at least do less multitasking. The problem is my boss, who is constantly piling more stuff on me to do "with my left hand," as he puts it, when I'm already busier than a woodpecker in a lumberyard. Can you or your readers suggest any way to convince him that we'd all be better off tackling one thing at a time? — Frazzled ????Dear Frazzled: A heap of academic research has demonstrated conclusively that the human brain needs time to refocus every time we turn our attention in a different direction. A famous experiment at Stanford in 2009, for instance, found that multitaskers are "more susceptible to interference from irrelevant environmental stimuli" -- that is, more easily distracted and less efficient at what they're trying to do. ????So your impression that doing several things at once slows you down and trips up your productivity is correct. But if your boss isn't impressed with academic research, Sanjeev Gupta, CEO of consulting firm Realization, suggests a quick game to prove the point. ????Here's how it works: Get a stopwatch, or any watch with a second hand, and time how long it takes you (or your boss) to write "multitask 123456789." Next, time how many seconds it takes to write the same thing, but this time with the numbers interspersed between the letters: "m1u2l3t4i5t6a7s8k9." ????Simple, right? When I tried this, it took me 9.5 seconds to write "multitask 123456789" -- and 24 seconds, or more than twice as long, to write the version that requires switching back and forth from letters to numbers. ????Okay, so maybe I'm just lousy at multitasking but, says Gupta, even master multitaskers (like you, perhaps) will see a dramatic difference. "It seems counter-intuitive, but if you give two employees two identical tasks, the one who focuses on one task at a time will always finish faster and with fewer errors than the one who multitasks," Gupta says. ????"Many people boast about their multitasking prowess on their resumes and in job interviews," he adds. "But in reality, this is like saying, 'I don't get things done as quickly, or as well, as others do.'" |
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