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商業(yè)演講如何漂亮收尾

商業(yè)演講如何漂亮收尾

Bill Connor 2012年06月15日
從沙特阿拉伯到芝加哥,,全球的高管和企業(yè)家們?cè)谖?tīng)眾注意力方面面臨著一些共同的挑戰(zhàn),。

????上個(gè)月,在沙特麥地那的一間會(huì)議室里,我和當(dāng)?shù)匾晃簧探缗笥严嘧?。這里距離先知穆罕默德安息之地僅幾英里,讓我驚異的是這里既不乏異國(guó)風(fēng)情,但又倍感熟悉。我的銀行家朋友圍著傳統(tǒng)的黑白格圍巾,,穿著長(zhǎng)袍,與我穿的藍(lán)西裝形成鮮明的對(duì)比,。外面的氣溫接近華氏112度,。早餐桌上擺的是炸羊肝,豆蔻香味的咖啡和駱駝奶,。

????但這位朋友談?wù)摰哪繕?biāo),、希望和煩惱,與美國(guó)高管們(從華盛頓到達(dá)拉斯)經(jīng)常談?wù)摰牟o(wú)二致,。在發(fā)展企業(yè)的同時(shí),,怎樣給家庭更多時(shí)間?如何能在競(jìng)爭(zhēng)中保持領(lǐng)先,?如何與員工,、客戶、投資者和媒體更有效地溝通,?等等,。在與全球各地的客戶打了多年交道后,我再度意識(shí)到至少在商界,,不同國(guó)家人們之間的共同之處比我們以為的要多得多,。。

????我和阿卜杜拉(Abdullah)的談話是在Madinah Institute for Leadership and Entrepreneurship (MILE)項(xiàng)目間隙進(jìn)行的,,這是由沙特政府和企業(yè)在麥肯錫(McKinsey)的幫助下創(chuàng)立的高管培訓(xùn)項(xiàng)目,。在這個(gè)兩周的項(xiàng)目中,每天都有來(lái)自美國(guó)或歐洲的知名商學(xué)院教授向來(lái)自中東和亞洲的大約30位高管講授8小時(shí)的課程,。希望讓阿拉伯和穆斯林世界的高管無(wú)需前往費(fèi)城或倫敦就可獲得重要的商業(yè)教育,。我到那里是進(jìn)行小范圍的媒體培訓(xùn)和演講技巧訓(xùn)練,看到了演講挑戰(zhàn)之不分疆域,。

????那天早上,,我看到一位演講者開始的表現(xiàn)完全符合預(yù)期:開頭開得不錯(cuò)。他沒(méi)有用那些我們經(jīng)常能聽(tīng)到的,、欠考慮的開場(chǎng)白(嗯,,大家好,很高興今天能到這里來(lái),,后排的人能聽(tīng)到我的聲音嗎,?等等),他直接從一個(gè)年輕大學(xué)生阿莫德的故事講起,,亮出了演講主題,,讓聽(tīng)眾倍感興趣。

????問(wèn)題是他在結(jié)束演講時(shí)沒(méi)這么漂亮利落,。他只是停了下來(lái),,說(shuō):“我想這差不多就是我要說(shuō)的。有問(wèn)題嗎,?”沒(méi)有好好的總結(jié)一下,,沒(méi)有逐漸推到頂峰,讓我們意猶未盡,。他錯(cuò)失了進(jìn)一步強(qiáng)調(diào)其觀點(diǎn)的最后機(jī)會(huì),。

????有太多辦法可以漂亮地結(jié)束演講,把你的演講要點(diǎn)深深烙在聽(tīng)眾的腦海中:

????有力的援引,。前英國(guó)首相戈登?布朗有一次盛贊美國(guó)總統(tǒng)奧巴馬的演講技巧,,是這樣收尾的:“當(dāng)奧巴馬演講時(shí),他給予聽(tīng)眾信心——不是對(duì)奧巴馬的信心,,而是對(duì)聽(tīng)眾自己的信心,。據(jù)說(shuō)當(dāng)西塞羅演講時(shí),人們說(shuō)‘這是偉大的演講’,。但當(dāng)?shù)履λ固菽嵫葜v時(shí),,他們說(shuō),‘讓我們游行吧’”,。

????鳳頭豹尾,。如果你用一個(gè)好的故事開篇,,不妨將故事結(jié)尾留在演講結(jié)束時(shí)?!氨热纾哼€記得我一開始告訴你們的,、那個(gè)富有才華的理科大學(xué)生嗎?上周,,他的一項(xiàng)醫(yī)療設(shè)備獲得了專利,,明年該設(shè)備將能挽救兩萬(wàn)人的生命?!?/p>

????As I huddled with a Saudi business contact in a conference room in Madinah, just a few miles from the final resting place of the Prophet Muhammad last month, I was struck by how exotic and yet how familiar it all felt. My friend, a banker, wore the traditional kafiyeh and thobe to my blue suit. Outside, the temperature approached 112 degrees Fahrenheit. On the breakfast table: fried lamb liver, cardamom-scented coffee, and camel's milk.

????But my friend spoke of exactly the same goals, hopes, and anxieties that I discuss every day with executives from D.C. to Dallas. How can I make more time for my family while growing my business? How do I stay ahead of the competition? How can I communicate more effectively with employees, customers, investors, and the media? And so, after years of working with clients from all over, I once again realized that in the world of business at least, we are much more alike than we think.

????My conversation with Abdullah took place at the Madinah Institute for Leadership and Entrepreneurship (MILE), an executive-education program created by the Saudi government and corporate backers with help from McKinsey. Every day, over the course of each two-week program, a different marquee-name B-school professor from the U.S. or Europe delivers an eight-hour program to a group of 30 or so senior executives from the Middle East and Asia. The goal: to give executives from the Arab and Muslim worlds relevant business education without having to send them to Philadelphia or London. I was there to conduct media training and presentation skills coaching in small sessions. And I saw first-hand that public speaking challenges know no cultural bounds.

????That morning I watched a speaker do exactly what he was supposed to do at the opening of his presentation: he started strong. Instead of boring us with the kind of half-baked opening we all hear too often, (Um, hello, great to be here today, can everyone hear me in the back? etc.) he launched right into a genuinely riveting story about a brilliant young university student named Ahmed that previewed the key themes of his presentation and made us eager to hear more.

????The problem was that he didn't end his presentation with quite so much panache. He just sort of finished talking and said, "I think that's about all I needed to cover. Any questions?" No big wrap-up, no final crescendo to send us off with a sense of purpose. He missed the opportunity to advance his point one last time.

????There are plenty of ways to end with a bang and keep your key points fresh in the audience's mind:

????A powerful quote. In wrapping up a paean to President Obama's oratorical skills, former U.K. Prime Minister Gordon Brown said, "When he speaks, he gives listeners confidence -- not in him, but in themselves. It is said that when Cicero spoke, people said 'That was a great speech.' But when Demosthenes spoke, they said 'Let's march.'"

????A bookend. If you started with a strong story, consider saving the end of the story for the end of the presentation. "So: remember Ahmed, that gifted university science student I told you about when we started? Just last week he patented a medical device that stands to save 20,000 lives next year."

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