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好的商務(wù)寫(xiě)作永不過(guò)時(shí)

好的商務(wù)寫(xiě)作永不過(guò)時(shí)

Megan Hustad 2012年04月05日
如果中心思想本身就平淡無(wú)奇,,表達(dá)上還不加任何修飾,,結(jié)果只能是自曝其丑,。

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????典型的微軟Office文檔充斥的并不是形容詞,,而是縮寫(xiě)以及不必要的大寫(xiě)字母,似乎擔(dān)心如果沒(méi)有這些東西,,人們就不會(huì)認(rèn)真對(duì)待這篇文案。但依賴專(zhuān)業(yè)術(shù)語(yǔ)和熱門(mén)字眼——目前我最喜歡用的詞是“真正有所不同”——暴露出的是文案的另一種不安全感,,不同于“擔(dān)心聽(tīng)眾轉(zhuǎn)頭去拿一盤(pán)花生”。超長(zhǎng)PowerPoint的制作者似乎非常擔(dān)心人們認(rèn)為他們不夠聰明,,因此只好用越來(lái)越水的文字不斷畫(huà)蛇添足。

????廣告人會(huì)說(shuō),,更應(yīng)該擔(dān)心平庸,。不過(guò),,篇幅超長(zhǎng)的文件有時(shí)也不乏真知灼見(jiàn)。剔除專(zhuān)業(yè)術(shù)語(yǔ)和公司名稱縮寫(xiě)后,,剩下的內(nèi)容也不全然都是垃圾。但如果基本創(chuàng)意無(wú)聊,,平實(shí)的語(yǔ)言會(huì)讓這種愚蠢無(wú)處遁形,。

????不過(guò),,如果用平實(shí)的語(yǔ)言表述一個(gè)聽(tīng)起來(lái)不怎么樣的觀點(diǎn),可能是繼續(xù)改進(jìn)的一個(gè)信號(hào),。不僅僅是文字,也包括創(chuàng)意,,因?yàn)閮烧呙懿豢煞帧?/p>

????《文案之書(shū)》供稿者反復(fù)提到的一個(gè)主題是他們會(huì)在一段文字上推敲無(wú)數(shù)遍,。戴維?艾伯特說(shuō):“一個(gè)標(biāo)題我可能要改五六十遍,,才能準(zhǔn)確無(wú)誤地傳遞出我的想法,同時(shí)平衡各方面的因素,?!彼麄儠?huì)砍掉任何一塊寫(xiě)得不怎么樣的文字,。

????因此,為什么如今大多數(shù)工作場(chǎng)所不在實(shí)行類(lèi)似的流程呢,?有些人歸咎于秘書(shū)制度的撤銷(xiāo)以及流程不斷地修訂?!斑^(guò)去只要把信函口授給秘書(shū),,她會(huì)打出來(lái)給你一份,,你看一遍、標(biāo)出修改之處即可,,”一位從業(yè)多年的訴訟律師稱,?!翱赡茉谶@個(gè)過(guò)程中,,你會(huì)重新考慮原本打算想說(shuō)的東西,但三思之后又決定不說(shuō)了,。如今所有人都是不假思索、接二連三地發(fā)電子郵件,。”

????其他人歸罪于日常工作匯報(bào)所需時(shí)間越來(lái)越多,,犧牲了實(shí)際做事的時(shí)間,。

????如今,文件越來(lái)越多,、越來(lái)越厚,在這樣的時(shí)代,,聽(tīng)到這樣“少說(shuō)點(diǎn)”的強(qiáng)烈呼聲,真是令人耳目一新,?!爱?dāng)你對(duì)自己的文案已經(jīng)非常,、非常滿意的時(shí)候,”吉姆?德菲建議,,“再砍掉三分之一?!蓖心?考克斯會(huì)反復(fù)修改自己的文案,,直到“最后刪無(wú)可刪”,。安德瑞安?荷美斯建議,從視覺(jué)效果角度進(jìn)行一番考察,,看看一頁(yè)里哪段看上去過(guò)于冗長(zhǎng),,然后刪掉一些字詞,。

????這反映了文案撰稿的一個(gè)核心悖論:文案深知自己的作品被人讀到的概率非常有限,更別提從頭讀到尾了,。但鑒于自己的作品可能被會(huì)別人不屑,,反而促使文案更加努力地去打磨它。

????如今,,太多的媒體關(guān)注度都投向那些隨意發(fā)帖或YouTube視頻的人們,,令文案的日子更加難過(guò),。獨(dú)特性成就了新聞。當(dāng)今生產(chǎn)的大部分內(nèi)容都被忽視了,。內(nèi)容越來(lái)越多,時(shí)間越來(lái)越少,。留給我們的是必須更加嚴(yán)格流程,壓縮篇幅,。《文案之書(shū)》的約翰?伯維斯總結(jié):“文案撰稿教會(huì)我,,(我們的作品)不僅或滋養(yǎng),、或銷(xiāo)蝕著我們自己,,同時(shí)也或滋養(yǎng)、或銷(xiāo)蝕著這個(gè)社會(huì),。”因此,,當(dāng)我們占用別人的注意力時(shí),“應(yīng)該盡力回報(bào)給他們一些更有價(jià)值的東西”,。

????譯者:老榆木

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????The typical Microsoft Office document is less cluttered with adjectives than abstractions and Unnecessary Capitalizations placed there out of fear that the work won't be taken seriously without them. But the reliance on jargon and catchphrases — move the needle is my current favorite — betrays a different insecurity than that of the copywriter worried over losing his reader to a bowl of peanuts. The authors of overlong PowerPoint decks seem to worry most that they won't be considered smart, and so they have to keep typing, in increasingly puffed-up language.

??? The ad man would say they should worry more about not being boring. There's some strategic insight in the excess length, however. If you extract the jargon and corporate-speak abstractions, what's left may not be all that impressive. If the basic idea is fatuous, its stupidity has nowhere to hide once phrased in plain language.

????But if the point sounds unremarkable once put in plain English, maybe that's a signal to keep working and reworking. Not just the text, but also the idea -- because there's no separating the two.

????How many times they go over a text is a theme the contributors to The Copy Book keep coming back to. Says David Abbott: "I might rework a headline 50 or 60 times to get the thought and balance exactly right." They took a chopping block to any portion of the work that wasn't accomplishing much.

????So why is a similar process not in place in most workplaces? Some blame the disappearance of secretaries and the revision process they enabled along with it. "Used to be that you'd dictate a letter to your secretary and she'd type it up and show you a copy, and you'd look it over and mark it with changes," one longtime litigation attorney I spoke to said. "Maybe in that interim you reconsidered some things you thought you wanted to say but on further reflection didn't. Now everyone just fires off an email."

????Others blame the increasing amounts of time spent reporting on what we've been doing all day at the expense of actually doing it.

????So it's refreshing, in this era of swollen documents, to come across such strong endorsements of saying less. "When you get your copy to the point where you're really, really happy with it," Jim Durfee advised, "cut it by a third." Tony Cox edits his copy down "until I end up with the nub of the thing." Adrian Holmes suggested looking at a page as a visual object and asking if any paragraphs looked excessively heavy, in which case, words got deleted.

????Which points to a paradox at the heart of copywriting: A copywriter knows how limited the chances are of anyone reading his or her work, let alone read it all the way to the end. But the fact that the work was likely to be disrespected only spurred them to improve it.

????Today, a great deal of media attention is paid to people whose indiscreet post or impolitic YouTube video makes life difficult for them. It's news because it's the exception. The majority of content produced today is ignored. There's too much of it and not enough time. We're left with an argument for more process, fewer pages. Concludes The Copy Book's John Bevins: "Copywriting has taught me that [our work] enriches or impoverishes not just us, but society itself." When we borrow someone's attention, "we should strive to give something more valuable back."

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