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硅谷硬件復興阻力重重

硅谷硬件復興阻力重重

JP Mangalindan 2013-04-19
消費者硬件領域的創(chuàng)業(yè)公司似乎正在迎來復興曙光,。然而目前一些高調亮相的案例卻以失敗而告終。

????現(xiàn)在硅谷開始盛傳這樣一句話:硬件就是新的軟件。也就是說,,多年以來,,在無數(shù)網(wǎng)站、應用和云計算紛紛閃亮登場,,而硬件創(chuàng)新只能叨陪末座后,,硬件創(chuàng)新又開始升溫了。真是這樣嗎,?事實上,,幾個高調亮相的新產(chǎn)品已經(jīng)舉步維艱了。本文茲舉三例,,以說明硬件創(chuàng)新有多么困難,。

????To hear some in Silicon Valley tell it, hardware is the new software. In other words, after years of taking a backseat to the splashy launches of countless websites, apps, and the cloud, innovation on the hardware side is ramping up again. Is it? Several high-profile launches have stumbled. Here are three examples that prove how hard hardware really is.

例證A:電子腕帶Jawbone UP

????2011年,當位于舊金山的無線設備生產(chǎn)商Jawbone公司推出令人驚艷的,、能感知動作的腕帶后,,該公司立即陷入了一場輿論風暴。簡單地說,,就是用戶紛紛抱怨這款設備不好用(比如,,這個產(chǎn)品剛推出的那段時間里,我碰到的每5個用戶中就有3個向我抱怨這個問題),。這種負面反映極為普遍,,Jawbone只好在一個月后召回這款產(chǎn)品,向用戶退款,,并在去年年末重新發(fā)布了新版本,。對Jawbone來說這么做當然十分明智,,但對UP這款產(chǎn)品來說,它肯定是已經(jīng)受到損害了,。

Exhibit A: The Jawbone UP

????When Jawbone, the San Francisco-based purveyor of wireless devices, originally launched its head-turning, movement-sensing wristband in 2011, the company found itself in the middle of a firestorm. Put simply, users complained that the device didn't work. (Anecdotally, every 3 out of 5 users I spoke to in the device's early days complained to me about the problem.) The outcry was so widespread, Jawbone recalled the product just a month after, offered refunds, and relaunched a redesigned version late last year. Certainly that was a smart move on Jawbone's part, but for UP, it's fair to say the damage has been done.

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